Frequently Asked Questions
Everything you need to know.
Orders & Shipping
Orders are processed within 1–3 business days. Delivery to the USA takes 7–14 business days. A tracking email is sent once your order ships.
Yes, complimentary shipping on all orders over $30.
Yes. A tracking link is sent via email once your order ships. You can also track at shopnovetti.com/pages/track-order.
Currently shipping to the USA only. International shipping is coming soon.
Returns & Exchanges
30-day returns on unworn, unwashed items with original tags attached.
Email support@shopnovetti.com with your order number. We respond within 24 hours.
5–7 business days after we receive the return.
Yes, within 30 days subject to availability.
Sizing & Fit
True to size. If between sizes, size up for a relaxed elevated fit.
Each product page has a Size Guide link near the size selector.
Sign up for restock notifications on the product page.
Product & Care
Satin, cotton, suede, and knit blends. Full material details are listed under "The Details" on each product page.
Hand wash or dry clean recommended. Full care instructions are on each product tag.
We work with carefully selected suppliers committed to quality and responsible sourcing.
Still have questions?
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